Concierge

Februar 13, 2024

Pregled oglasa

  • Datum objavljivanja
    Februar 13, 2024
  • Zemlja
  • Rok za prijave do
    Januar 10, 2025
  • Potrebno iskustvo
    1-3 godine
  • Broj telefona za prijave
    38269150729
  • Potreban CV uz prijavu
    Da
  • Obezbeđen smeštaj
    Da
  • Obezbeđen obrok
    Da
  • Grad
    Budva

Opis posla

Responsibilities:
Deliver 5* customer service, handle guests requests and complaints;
Check the condition of the guest apartments, relay all the issues to the respective departments;
Prepare apartments for arrival and departure;
Book and upsell hotel services to the guests;
Arrange and upsell touristic experiences to the guests;
Keep documentation, handle payments and other cashier duties whenever necessary;
Maintain stocks of necessary supplies and amenities.
Requirements:
Minimum of 2 years of previous customer service/guest relations experience required (preferably at 5-star establishments);
Housekeeping management experience is an advantage;
Excellent communication skills with proficiency in at least two of the following languages: Montenegrin/Serbian, English, and Russian (additional languages are a strong asset);
Strong customer service skills with a positive and welcoming attitude;
Effective time management skills and attention to detail.
What we offer:
Provided accommodation, food and corporate uniforms;
Corporate discounts;
For foreign citizens, we provide residence and work permits.